Our Story

RemoteSupport Studio was founded in 2020 after our founder spent years as a top-rated freelancer on Upwork and saw the same problem repeat itself: businesses desperately needed skilled remote help, but finding, vetting, and retaining quality virtual assistants was incredibly difficult and time-consuming. The Upwork marketplace offered immense potential, but most business owners simply did not have the hours needed to sift through thousands of proposals, evaluate skills, conduct interviews, and manage the onboarding process themselves.

We built RemoteSupport Studio to solve this problem. Our agency acts as a dedicated talent partner that handles the entire recruitment, vetting, onboarding, and quality assurance process so that you get a productive, reliable VA without lifting a finger. Since our founding, we have deployed over 500 virtual assistants across 40+ industries and have maintained a 99 percent client satisfaction rate. Our team of recruitment specialists, skills assessors, and account managers works behind the scenes to ensure every match is successful and every engagement delivers measurable results.

We operate exclusively through Upwork, which gives our clients the protection of Upwork's payment protection, dispute resolution, and transparent billing. Every hour is tracked, every invoice is detailed, and every client is backed by our satisfaction guarantee. We are proud to be one of the most trusted VA agencies on the platform.

Our Values

The principles that guide everything we do.

Quality Over Quantity

We would rather find the perfect VA for one client than place ten mediocre ones. Our rigorous vetting process ensures that every VA we deploy meets our exacting standards for skill, professionalism, and communication.

Transparency Always

No hidden fees, no locked contracts, no fine print. We believe in clear communication, honest pricing, and complete visibility into every aspect of your VA engagement, including detailed timesheets and progress reports.

Client-First Partnership

Your success is our success. We invest in understanding your business, your goals, and your challenges so that we can deliver a VA who truly makes a difference. We are not satisfied until you see real, measurable results.

Continuous Improvement

The world of remote work evolves rapidly, and so do we. We constantly refine our vetting process, expand our training programs, and adopt new tools and methodologies to ensure our VAs deliver the highest possible value to your business.

Our Team

The people behind RemoteSupport Studio.

AK

Anna Kowalski

Founder & CEO
MR

Marcus Reed

Head of Recruitment
CL

Carmen Liu

Quality Assurance Lead
DJ

David Johnson

Client Success Manager

Ready to Work With Us?

Let's find the perfect virtual assistant for your business. Free discovery call, no obligations.

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